Our Team

The Heart of our Smooth Operation

Meet our extraordinary team of skilled estheticians dedicated to the art of hair removal with precision and care. They’ll help you sail through a seamless experience, leaving you with beautifully smooth skin and a radiant confidence.

Rachel
Lead Wax Specialist

Meet Rachel, our Lead Waxer and a fully licensed esthetician with over a decade of experience specializing in waxing. Rachel has been in Canada for two years and has fully embraced the Okanagan lifestyle.

With her wealth of experience, Rachel is a master at our most sought-after service at The Wax Shop – Brazilian waxes. You can trust her to have you in and out in just about 10 minutes or less, leaving you with perfectly smooth results.

Rachel’s passion for guest experience shines through in every aspect of her work. She takes pride in ensuring your comfort and satisfaction every step of the way, making sure that each guest receives the best waxing experience they’ve ever had.

Rachel welcomes new clients and loves every opportunity to catch up with her regular clients during their visits.

Rachel’s expertise and dedication combine to deliver outstanding results and a memorable waxing experience for everyone.

Erin
Wax Specialist

Erin made the move to Canada all the way from Australia. With over 5 years of experience in the industry, she brings a wealth of expertise as a fully qualified esthetician.

Erin’s passion lies in all things beauty-related, particularly in creating perfectly shaped brows and providing top-notch Brazilian waxing services. Her dedication to hair-free perfection is evident in every appointment.

Beyond her exceptional waxing skills, Erin’s bubbly personality creates a warm and inviting atmosphere for all her clients. From the moment she steps into the room, she’ll make you feel at ease and comfortable throughout the entire waxing process.

With Erin as your go-to brow and Brazilian specialist, you can expect outstanding results and a positive experience that will leave you looking forward to your next appointment.

Tamara
Wax Specialist

Meet Tamara, our seasoned beauty professional with 20 years of expertise in the industry, specializing in waxing. She cherishes building relationships with her clients, ensuring each visit is personal and pampering.

Outside of work, Tamara’s greatest joys are found outdoors with family, including her two young children—whether hiking, camping, or snowboarding.

She’s passionate about making fellow mothers feel special and supported.

Ali
Wax Specialist

Meet Ali, our dedicated certified esthetician with over a decade of experience in skincare and waxing. Her journey in the spa industry is driven by a passion for educating clients about service benefits, ensuring a safe spa environment, and achieving optimal results. When she’s not enhancing your spa experience, you’ll find Ali with a coffee in hand, or biking to breweries, paddleboarding with loved ones, or shredding slopes—all while wearing SPF, of course!

Charisse
Wax Specialist
Meet Charisse, our talented esthetician who moved to Kelowna from Manitoba 8 years ago. With over a decade of experience in the beauty industry, Charisse is passionate about all things beauty, from brows and lashes to Brazilian waxing. She thrives on making clients feel great and leaving with a smile. Outside of work, Charisse enjoys hiking, camping, kayaking, and exploring new places. She also loves relaxing at home with her cat and a good show.
 

Amelia
Receptionist

Amelia, our receptionist extraordinaire, hails from the city of Calgary and is currently pursuing her studies in political philosophy. With a passion for literature, writing, and exploring new destinations alongside her mom, Amelia brings a warm and welcoming energy to The Wax Shop.

As one of the first friendly faces you’ll encounter, Amelia plays a pivotal role in ensuring smooth operations every day. Whether it’s answering calls with a smile or organizing schedules seamlessly, she’s dedicated to providing exceptional service and making every client feel valued.

Sydney
Receptionist
Meet Sydney, our vibrant receptionist and a proud Kelowna local! With a keen eye for art and design, Sydney’s creativity shines through in her warm, welcoming interactions. 

She loves connecting with people and is a devoted corgi mom. Sydney is always ready to share a fun fact about her charming pup, Persephone, like her perfectly styled eyebrows. 
 

What Clients Say

Amazing experience! From the wonderful friendly reception as soon as I walked in, to the very quick and comfortable wax I received, I am super pleased with The Wax Shop. They squeezed me in last minute, and I’m so thankful! Great prices, very clean, and super friendly. I loved it!

C.W.

The new hydro jelly mask is AMAZING! Very cool & refreshing after facial hair removal. Will DEFINITELY be adding this to all my future services. Rachel & front desk staff absolutely amazing! 10 stars!

Taryn

I can not rave enough about this place! They are extremely professional and so quick with all waxing services I have had done. They are meticulous and never miss a hair! I have never had a bump or rash afterwards, including no post-face waxing blemishes. Try it ladies and gents, you will not be disappointed!

Jasmine

First time getting a French, it was so easy and less painful than the eyebrows! Totally recommended their services! Clean, professional and they made the experience very comfortable!

Jennifer

Smooth Talk
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